I went in initially looking for an ice cream machine, that was a no go. So I saw some T-SHIRTS on sale and grabbed them instead. The guys who helped me were cute/handsome
It worse in no price in tols department and in price tag is old and yellow and no phone servis in and it waz Sean interest door free Wi-Fi but I was try connect to see years in customer service free Wi-Fi no connections and no phone connection was last night for connections I'm realy say worse place I'm never come in for shopping in there I'm waz try buy tools but in worse place in buy for tools
Came in for an alignment. Said it would be 30 min over the phone. Get here, it's been the 2 hour mark and still don't have my car. I walked outside 40 min ago and it was off the alignment rack. Finally went to go talk to someone, they said hey it is ready. Really 40 min just parked there.
The worst customer service experience I have ever had over the phone. I had to call 6 different times just to see if an AC unit was in stock.. never found out. The first guy I talked to had no idea and wouldn't even check or find someone that did know. He just kept saying "I don't know" or "we might". The recording asked what department I was looking for, I said "appliances." I was then transferred to fine jewelry. Makes zero sense. Then that lady told me she would transfer me to appliances and it just kept ringing, eventually hanging up on me. I guess I'll never know.
I have been calling different Sears location & all of them should be open till 9:00 pm, NO one is picking up the phone . What kind of customer service is this!!!
Sears is a US Department Store based in Glendale, California. Sears is located at 236 N Central Ave, Glendale, CA 91203, USA.
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