Very bad customer service . I ordered a ring for a sweet sixteen july31st 2016 to be ready by August 26th. They date came & ididnt hear from them. They remodeled their store and apparently didn't have a system that works to track down my order so I had to get a refund and last minute purchase a ring some where else. I would NOT recommend this store , Especially for planned events like engagements, sweet sixteens , birthdays etc. Becuase no one wants to buy stuff last min over an irresponsible company like this one.
My wife and I went to this store to return a necklace I bought her for christmas. Although, this lady Lourdes wasn't getting a commission out of this transaction since I had bought this item from another store, she still managed to give us a great service. Because of her, I will always go to this store before other stores when shopping for my wife's gift. She's truly an asset to Zales.
Love the new look
Zales is a US Jewelry Store based in Glendale, California. Zales is located at 1165 Galleria Way, Glendale, CA 91210, USA.
Please contact with Zales using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Zales opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.