After I had my dog spayed she had a hernia, and still has a tiny one. The Dr. Said it was normal.
Dr. Keri Franco is the reason I started going to CV Vet Hospital. She has taken care of my pooch, Kalani, since he was 3 months old...now he's 3-and-a-half years old! Dr. Franco is caring, calm, personable and an extremely educated vet; I trust her completely and appreciate her guidance. CV Vet Hospital is well-organized and so very clean. The staff (receptionists and vet techs) have always been kind to me and my dog. Before having any procedures done, an estimate is printed out and explained to customers so that no surprise costs come at checkout. I live in a city with numerous vet clinics in a 3 mile radius, however I prefer to drive 20 miles to Crescenta Valley Vet. I'd follow Dr. Franco anywhere; it is a bonus that the hospital is nice establishment!
This is the worst veterinary clinic I have ever been to. I took my cat there to have his teeth cleaned and the doctor told me that he needed to have between 1-3 teeth pulled out. After the procedure, he informed me that he pulled all 3 in question. Not only was this unnecessary, but it caused facial paralysis in my cat, to where he has lost the ability to blink and his eyes continuously roll back into his head. Their carelessness caused nerve damage to where he now relies on eye drops that must be administered multiple times a day, and it breaks my heart to watch him try to blink, only to roll his eyes back into his head…what a scary sight…and so far, a month and a half later, it looks like it won’t go away…After the cleaning, when I took him into this office to address the described symptoms, they gave me no answers and shrugged off any possibility of their error, only to make me spend hundreds more that day on unnecessary blood tests. When I took him to an entirely different vet, they were able to clearly recognize that he has suffered nerve damage from his dental procedure, specifically from the extractions that were unnecessary in the first place. On top of all of these issues, the staff was completely unprofessional and it was clear that none of them wanted to be there…I even heard an employee mutter in the back that he wanted to kill himself and two ladies at the front desk spoke of how they did not want to be there at all…right in front of me. Please save yourself the trouble, the heartbreak, and the money, and avoid this veterinary clinic. It is truly dreary from the moment you walk in.
We have been with Dr. Black and CVVH for nearly 13 years. He and his staff have gone above and beyond and have treated our pets like their own. Our calls on weekends are always returned quickly by one of the doctors when we leave a message. One cannot get better service than at this office. We will always bring our pets here for the quality care they provide.
Love Dr. Youn and staff. Best vet hospital in the area, by far.
Crescenta Valley Veterinary Hospital is a US Veterinary Care based in Glendale, California. Crescenta Valley Veterinary Hospital is located at 3254 Foothill Blvd, La Crescenta, Ca 91214, Glendale, CA 91214, USA.
Please contact with Crescenta Valley Veterinary Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Crescenta Valley Veterinary Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.